Wednesday, 28 February 2007 10:10
Most parents have a handle on telling their kids “no,” but when it comes to other people, “no” can seem like a dirty word. For these people, often “yes,” “sure,” or “no problem” are the first words out of their mouths, although they immediately come to regret agreeing to whatever it is that they’ve agreed to do. Enter Susan Newman, a social psychologist and the answer to this group’s prayers. The Book of No is a comprehensive guide to learning how to notice when you’re being manipulated and handling the situation in an appropriate way. If people start to pay attention to their own reactions to these situations, Newman warns that even those who think they have a firm grasp of things – herself included – may start to notice themselves saying yes when they don’t really mean it. Claiming that being able to turn people down is a skill you can learn, she provides five basic steps for learning how to say no to people, a list of the rights that you should exercise (aka “The No Credo”), and countless scenarios and situations to teach you when and how to refuse someone and feel good about it. Comprehensive, straight-forward, motivating, and ultimately simpler than you think, Newman’s book is one that really can help those who feel taken advantage of turn their lives around and not feel guilty for it. Her dedication is to “the millions of people who find themselves in millions of places doing millions of things they don’t want to be doing because they couldn’t say no.” For all of those people, this is the definitive answer to taking control, learning step by step how to say no, establishing a new mindset, realigning their priorities, and leading generally happier lives.
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The Book of No
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